Personnel

Dave Dickinson

Dave Dickinson, CHA- President - joined WNW Hospitality in 1998. Before joining the company, Dave was a Vice President/General Manager for Briggs Hospitality in Richmond, VA. On his entry to the company, he was named GM of the Best Western Seaport Inn, amazing his colleagues with his energy. In 2000, Dave was promoted to VP of Operations, with the prestigious position of President coming in 2004. He oversees and works closely with the corporate staff and hotels’ staff, providing direction and support as this young company grows. He keeps up with industry trends and brings this knowledge into his overall responsibility for all day to day operations. As president, Dave continues to visit all WNW properties on a regular basis to ensure the high standards of quality WNW Hospitality is known for. In his spare time, he can be found enjoying family time at his home in Richmond, Virginia.

Jonathan Reiss

Jonathan Reiss, Executive Vice President - joined the WNW Hospitality corporate office in January of 2002. He had begun his career with the company as the General Manager of the Best Western Woodbury Inn. His recognized success there earned him the position as Area Manager, overseeing two Long Island properties. Earlier in his career Jonathan was Assistant General Manager of the Inn at Great Neck, as well as his spending five years abroad in Israel, working for both Sheraton and Hilton. Jonathan oversees all sales and marketing for the WNW Hospitality hotels, having helped build a dynamic and interactive team. Work also includes operational responsibilities for several of the properties. Time with his young family on Long Island and as part of his community is very special.

Bob Balkowski

Bob Balkowski, Corporate Controller - had definitely enjoyed a varied career before joining WNW in 2007. He's come from a hotel family, so even while at NYU, Bob worked with Hilton and managed to grow into the accounting department. He was hooked, and on graduation, instead of joining a Big 8 firm, he was part of the opening team for the Grand Hyatt NYC. Then he moved firmly ahead, Controller Corporate Controller with Marriott, overseeing four regions. Holiday Inn Crowne Plaza was another stage, with Bob then as Regional Controller NA for Forte of the UK. His controller skills were successful in the restructuring of the accounting systems of Forte Brands. With the sale of the excusive properties, he joined Chelsfield as their VP of Finance for the next 8 years, overseeing the two Westbury Hotels and the NA Real Estate Portfolio. In 2006 formed KeyKeeper and worked with his grown son and daughter, Matthew and Jenielle, as a consultant in the more important elements of web based finance issues. Bob is now an important team member at WNW.

Susan Diamond

Susan Diamond, Vice President of Procurement - joined WNW Hospitality in 1996 after spending many years as a stay at home Mom. During that period she undertook many volunteer projects, including being president of her local chapter of Children’s Medical Fund, the major fundraising arm of the Schneider Children’s Hospital. Since joining WNW Hospitality, Susan has worked in many areas at the corporate office, starting in the accounting department and enjoying each level of success as she moved on to her present position. She is proud of the company’s growth and looks forward to further successes. In her spare time Susan enjoys reading, traveling and spending time with her family, especially her two granddaughters.

Jennifer Cretella

Jennifer Cretella, Regional Director of Sales - is a graduate of UMass at Amherst, with a degree in Hospitality and Management. Taking advantage of their intern program, she spent five months at Disney World during college. On graduation, her first position was as front desk manager at the Cambridge Marriott. Jennifer then came to the Holiday Inn North Haven, moving ahead over these 13 years, first as Catering Director, then Director of Sales, then to Assistant GM. Now promoted by WNW Hospitality to Regional Director of Sales for the company's Connecticut properties, she employs her skills gained on her professional journey. Away from work, Jennifer enjoys photography, boating and watching baseball. As well, she serves on various committees of the Quinnipiac Chamber of Commerce.

Alan Chan

Alan Chan, Best Western Fort Lee, General Manager - has been in the hospitality industry for over eight years, from sales manager to assistant general manager and now, general manager. This has allowed him to gain knowledge of all aspects of the industry. With WNW Hospitality for the past two years, in New York City and now Fort Lee. Alan continues to learn and at the same time, provide the high standards set forth by his company, always with contagious enthusiasm. During downtime, he enjoys spending time with his wife and two very young children. He also enjoys playing sports when he can: basketball, football, volleyball and golf.

John J. Prendergast

John J. Prendergast, Area General Manager, Best Western Woodbury Inn and Executive Inn at Woodbury - He brings to WNW Hospitality 23 years of hotel/hospitality experience in California, New York City & Long Island. John's originally from New York and has served in all front-of-the-house positions as he moved to become the Night Manager for a 5-star premiere property in New York City, serving eight productive years. Totally committed to interaction with guests to insure their time in both hotels exceeds their expectations, John is well respected by his on-site team. Free time often finds him coaching youth basketball and soccer. His son, now grown, has been replaced by two "fantastic" dogs, and the whole Prendergast family enjoys Long Island's beaches and sailing.

Scott Robinson

Scott Robinson, Heritage Hotel, Southbury, CT in his new role as General Manager - oversees, as well, the advertising, and public relations initiatives of this important, multifaceted venue. He brings a balance that is perfect for this conference and leisure resort in its appeal to several markets. Prior to his recently joining WNW Hospitality and the Heritage, Scott served six years as Regional Director of Sales & Marketing for Aramark Harrison Lodging, where he was responsible for 16 properties throughout the USA. With a total of 22 years in hospitality, he has certainly gained solid experience in just about every department and level along the way. Scott is an active member of the International Association of Conference Centers (IACC) and Meeting Professionals International (MPI). Scott and Linda Robinson, with their son Dan, reside in New Milford, CT. They relish their time together, traveling when they can and enjoying movies and challenging card games.

John M. Cronan

John M. Cronan, General Manager, Holiday Inn Express Hotel & Suites, Hartford - His career began in 1996 with Marriott, starting as a banquet manager and moving on in operations and sales to assistant general manager of a 200-room hotel in Connecticut. That venue's 15,000 sq.ft. of event space kept his tenure very demanding. Joining WNW Hospitality Group in 2006 as general manager of the brand new Best Western Black Rock Inn, he hired and trained the new staff, winning one of the highest pre-opening inspection scores for all of Best Western that year. John is proud as well to have played a vital role in Black Rock Inn's receiving national recognition with the "Best of the Best Award" from Best Western, given in 2007. His latest promotion within WNW Hospitality is This property enjoys the highest guest satisfaction scores amongst the group's hotels. There is a new baby boy at the Cronan home-their first child. There's still time to relax with friends and family during Dallas Cowboys' football season. Of course, there is regional pressure towards the Patriots, but John holds fast and loyal.

ZB Moham

ZB Moham, General Manager at the historic Best Western Seaport Inn, New York City, - can boast 19 years in the hospitality industry. Coming to the USA from the Middle East, he certainly, with determination and skill, has realized his personal aspirations. ZB joined WNW in October 2006, after starting his career first as a bell boy, working through the ranks to front desk agent, night auditor and front office manager. True management level started with his assignment as assistant GM-then, finally, GM! ZB has been part of full service and limited service hotels, including Hilton, Intercontinental and Radisson. New York City is his preferred market, as well as several airport hotel locations. He truly enjoys "working with people", and this relates to clients and staff. Hard found, quiet personal time is spent with good books. There are three Moham children, "sometimes harder to manage than a hotel!"

Fitzroy Grizzle

Fitzroy Grizzle, General Manager, Best Western Roundhouse Suites, Boston - has also come from far--Jamaica, where he started his hotel career at age 16, the Trelawny Beach Hotel. Beginning as night auditor and cross training in the F & B department, he took this experience to the USA, when the family moved to Vermont. A new scene, the Basin Harbor Club, as a front desk agent, bellman and a server. But it was time to move on from seasonal work to an ongoing opportunity. Boston and the Best Western Roundhouse Suites presented this -- first as auditor for three years, then promoted to Front Office Manager. Just one year later, a newly formed position was Fitzroy's, Asst. GM. WNW created a Roaming GM level, and this professional worked with and guided the management at Best Western Fort Lee and Black Rock Inn. There he became Asst. GM and then, GM. But Boston called later in the year, with transfer back to, "where I call home." When Fitzroy is not at his desk and running the hotel, he is definitely found at the gym or playing soccer, his true passion. On this list, add travel, seafood (yeah, Boston!), the Red Sox and the infamous Patriots. Probably 55% of him would love to be a soccer star!

Gus Szkotnicki

Gus Szkotnicki, General Manager, Best Western Black Rock Inn, Fairfield, CT - has spent his varied career in Connecticut venues, so he's definitely the state expert. His hospitality career began over 19 years ago, as a desk clerk at the Stratford Motor Inn, then owned by presidential candidate George McGovern. Downtown Bridgeport came next, the Holiday Inn, a sizable 234-room property. And Gus quickly moved from desk agent to the front office manager in about two months. He continued to move along, staying nine years and covering all Front Office operations. 2003 brought a major change, and he was appointed Front Office Manager at the Dolce Heritage Resort & Conference Center in Southbury. He was Rooms Division Manager at the time in 2006 when the property was sold to WNW Hospitality. WNW offered Gus a great opportunity to stay with the property, promoting him to Director of Operations, then GM. A year went by quickly at the Heritage during many upgrades. In early 2008, his new title became GM at the Best Western Black Rock Inn. Yes, he's still in his beloved CT! In his spare time Gus is definitely with his family, and they enjoy snowmobiling in Vermont, summer visits to Maine and the Bahamas.

WNW Best of the Best 2007

GM/Leader of the Year - ZB Moham, Best Western Seaport Inn

Department Head of the Year - April McBride, Health Club Manager, Heritage Hotel

Internal Customer Service Award - Tessa Coluccio, Accounting, Holiday Inn North Haven

External Customer Service Award - Johnny Candelaria, Front Desk, Best Western Roundhouse Suites

Sales Director of the Year - Jessica Brown, Best Western Woodbury & Executive Inn at Woodbury

Best Overall Team Effort for Customer Service - Holiday Inn Express Hartford Associates

Newcomer Award - Bob Balkowski, Corporate

CONGRATULATIONS TO YOU ALL!