Personnel
Dave Dickinson
Dave Dickinson, CHA- President - joined WNW Hospitality in 1998. Before joining the company, Dave was a Vice President/General Manager for Briggs Hospitality in Richmond, VA. On his entry to our company, he was named GM of the Best Western Seaport Inn, amazing his colleagues with his energy. In 2000, Dave was promoted to VP of Operations, with the prestigious position of President coming in 2004. He oversees and works closely with the corporate staff and hotels' staff, providing direction and support as this young company grows. He keeps up with industry trends and brings this knowledge into his overall responsibility for all day to day operations. As president, Dave continues to visit all WNW properties on a regular basis to ensure the high standards of quality WNW Hospitality is known for. In his spare time, he can be found enjoying family time at his home in Richmond, Virginia.
Jonathan Reiss
Jonathan Reiss, Executive Vice President - joined the WNW Hospitality corporate office in January of 2002. He had begun his career with the company as the General Manager of the Best Western Woodbury Inn. His recognized success there earned him the position as Area Manager, overseeing two Long Island properties. Earlier in his career Jonathan was Assistant General Manager of the Inn at Great Neck, as well as his spending five years abroad in Israel, working for both Sheraton and Hilton. Jonathan oversees all sales and marketing for the WNW Hospitality hotels, having helped build a dynamic and interactive team. Work also includes operational responsibilities for several of the properties. Time with his young family on Long Island and as part of his community is very special.
Frank Fusco
Frank Fusco, Corporate Controller - Frank joined WNW in March 2009. Prior to joining WNW, Frank specialized in hotel brokerage with Hotel Real Estate Investment Advisors in New York. Frank has extensive experience in hotel valuation serving as Director of Financial Analysis for Dolce International, where he underwrote the acquisition of hotels and conference centers in the U.S. and Europe. Over his career he has been involved in all facets of hotel investment including risk analysis, feasibility studies, financial statement review, capital return analysis, and market area studies. Fifteen years of accounting and property operations with Hyatt Hotels has provided him with a keen insight into property management.
Jennifer Cretella
Jennifer Cretella, Regional Director of Sales - is a graduate of UMass at Amherst, with a degree in Hospitality and Management. Taking advantage of their intern program, she spent five months at Disney World during college. On graduation, her first position was as front desk manager at the Cambridge Marriott. Jennifer then came to the Holiday Inn North Haven, moving ahead over these 13 years, first as Catering Director, then Director of Sales, then to Assistant GM. Now promoted by WNW Hospitality to Regional Director of Sales for the company's Connecticut properties, she employs her skills gained on her professional journey. Away from work, Jennifer enjoys photography, boating and watching baseball. As well, she serves on various committees of the Quinnipiac Chamber of Commerce.
JESSICA BROWN
Jessica Brown, General Manager, Executive Inn at Woodbury, and Best Western Woodbury Inn, Long Island, NY - Joined WNW Hospitality in February 2002 a graduate of Johnson & Wales University, Providence RI, with a degree in Hotel & Restaurant Institutional Management. Beginning her career at Sheraton in Hauppauge, LI as a front office agent, Jessica started to build on her new experiences. Thereafter she was able to add sales to the front office agent position at the Inn at Great Neck. Once Jessica joined WNW Hospitality, new levels of experience were added: front office agent and then, front office manager. A very busy sales manager position brought Jessica in front of some of Long Island's busiest corporate offices as she added these clients to her success. That allowed her to move on to director of sales, and recently, Jessica was promoted to general manager. She has approached her years of experience with passion and respect for her clients and staff. When Jessica is not selling or operating the hotel, she enjoys cooking, crocheting and spending time with her husband and parents.
Scott Robinson
Scott Robinson, Heritage Hotel, Southbury, CT General Manager - oversees the operation of the property, as well, the advertising, and public relations initiatives of this important, multifaceted venue. He brings a balance that is perfect for this conference and leisure resort in its appeal to several markets. The team at the Heritage embraces the "Yes We Can" service model focusing on Guest satisfaction. Prior to his recently joining WNW Hospitality and the Heritage, Scott served six years as Regional Director of Sales & Marketing for Aramark Harrison Lodging, where he was responsible for 16 properties throughout the USA. With a total of 22 years in hospitality, he has certainly gained solid experience in just about every department and level along the way. Scott is an active member of the International Association of Conference Centers (IACC) and Meeting Professionals International (MPI). Scott and Linda Robinson, with their son Dan, and nephew Patrick reside in New Milford, CT. They relish their time together, traveling when they can and enjoying movies and challenging card games.
John M. Cronan
John M. Cronan, General Manager, Holiday Inn North Haven, CT - John's career began in 1996 with Marriott, starting as a banquet manager and moving on in operations and sales to assistant general manager of a 200-room hotel in Connecticut. That venue's 15,000 sq.ft. of event space kept his tenure very demanding. Joining WNW Hospitality Group in 2006 as general manager of the brand new Best Western Black Rock Inn, he hired and trained the new staff, winning one of the highest pre-opening inspection scores for all of Best Western that year. John is proud as well to have played a vital role in Black Rock Inn's receiving national recognition with the "Best of the Best Award" from Best Western, given in 2007. In late 2008, John returned to Fairfield County and this Holiday Inn North Haven. There is a growing baby boy at the Cronan home-their first child. There's still time to relax with friends and family during Dallas Cowboys' football season. Of course, there is regional pressure towards the Patriots, but John holds fast and loyal.
Lisa Bublitz
Lisa Bublitz, General Manager, Holiday Inn Express, Hartford joined the WNW Team in 2004 as GM of Boston's Best Western Roundhouse Suites. Previously she worked 12 years at Foxwood's Resort & Casino, helping to inaugurate three hotels. In 2004, she and her team succeeded in bringing the Pequot Tower Hotel from 3-diamond status to 4-diamonds. Moving from a major casino hotel environment to the more traditional smaller hotel is exactly what she wanted, allowing her to maintain rapport with her team and, more importantly, with guests. The challenge includes her working with her team to increase Guest Service Scores, while undergoing hotel upgrades. This is a very busy hotel for groups, as well as business travelers to the Hartford capital area. Leisure activities, sometimes hard to come by, are at local beaches. Lisas recently found kayaking on CT rivers and local ponds, and she loves her couch potato films.
ZB Moham
ZB Moham, General Manager at the historic Best Western Seaport Inn, New York City, - can boast 19 years in the hospitality industry. Coming to the USA from the Middle East, he certainly, with determination and skill, has realized his personal aspirations. ZB joined WNW in October 2006, after starting his career first as a bell boy, working through the ranks to front desk agent, night auditor and front office manager. True management level started with his assignment as assistant GM-then, finally, GM! ZB has been part of full service and limited service hotels, including Hilton, Intercontinental and Radisson. New York City is his preferred market, as well as several airport hotel locations. He truly enjoys "working with people", and this relates to clients and staff. Hard found, quiet personal time is spent with good books. There are three Moham children, "sometimes harder to manage than a hotel!"
Fitzroy Grizzle
Fitzroy Grizzle, General Manager, Best Western Fort Lee, New Jersey - has also come from far-Jamaica, where he started his hotel career at age 16, the Trelawny Beach Hotel. Beginning as night auditor and cross training in the F & B department, he took this experience to the USA, when the family moved to Vermont. A new scene, the Basin Harbor Club, as a front desk agent, bellman and a server. But it was time to move on from seasonal work to an ongoing opportunity. Boston and the Best Western Roundhouse Suites presented this--first as auditor for three years, then promoted to Front Office Manager. Just one year later, a newly formed position was Fitzroy's, Asst. GM. WNW created a Roaming GM level, and this professional worked with and guided the management at other WNW hotels. Boston called later in the year, with transfer back to, "where I call home" for a couple of seasons. When Fitzroy is not at his desk and running the hotel, he is definitely found at the gym or playing soccer, his true passion. On this list, add travel, seafood, the Red Sox and the infamous Patriots. Probably 55% of him would love to be a soccer star!
Gus Szkotnicki
Gus Szkotnicki, General Manager, Best Western Black Rock Inn, Fairfield, CT - has spent his varied career in Connecticut venues, so he's definitely the state expert. His hospitality career began over 19 years ago, as a desk clerk at the Stratford Motor Inn, then owned by presidential candidate George McGovern. Downtown Bridgeport came next, the Holiday Inn, a sizable 234-room property. And Gus quickly moved from desk agent to the front office manager in about two months. He continued to move along, staying nine years and covering all Front Office operations. 2003 brought a major change, and he was appointed Front Office Manager at the Dolce Heritage Resort & Conference Center in Southbury. He was Rooms Division Manager at the time in 2006 when the property was sold to WNW Hospitality. WNW offered Gus a great opportunity to stay with the property, promoting him to Director of Operations, then GM. A year went by quickly at the Heritage during many upgrades. In early 2008, his new title became GM at the Best Western Black Rock Inn. Yes, he's still in his beloved CT! In his spare time Gus is definitely with his family, and they enjoy snowmobiling in Vermont, summer visits to Maine and the Bahamas.
